Trending Floors (“we,” “us,” or “our”) operates this website and respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or submit a request through our contact or lead forms.
Information We Collect
When you fill out a form on our website or through our advertising (including Google Ads lead forms), we may collect:
- Full name
- Phone number
- Email address
- City or service address
- Any additional details you choose to share about your flooring project
We may also automatically collect limited technical information such as your IP address, browser type, and pages visited, through standard website analytics tools.
How We Use Your Information
We use the information you provide to:
- Contact you about your flooring estimate or consultation request
- Respond to inquiries and provide customer service
- Schedule appointments or site visits
- Send follow-up communications related to your request
- Improve our website and services
We do not sell your personal information to third parties.
How We Share Information
We may share your information with:
- Employees or contractors who need it to fulfill your service request
- Service providers who help us operate our business (such as scheduling or communication tools), under confidentiality obligations
- Advertising platforms (such as Google) solely as required to process lead form submissions you voluntarily complete through their platforms
We do not share your information for third-party marketing purposes without your consent.
Data Retention
We retain your personal information only as long as necessary to respond to your inquiry, provide services you request, or comply with legal obligations.
Your Choices
You may contact us at any time to:
- Request a copy of the information we hold about you
- Ask us to correct inaccurate information
- Request that we delete your information, where applicable
To make a request, contact us using the details below.
Cookies and Analytics
Our website may use cookies or similar technologies to understand how visitors use our site and to improve user experience. You can disable cookies through your browser settings, though some site features may not function properly as a result.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites and encourage you to review their policies separately.
Children’s Privacy
Our services are not directed to individuals under 18, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Trending Floors Phone: (770) 991-9295 Email: info@trendingfloors.com